Opmetrix

What is a call cycle? How is a call cycle used? Why do we use call cycles?

Call Cycle / Journey Plans - Introduction

Natasha Sahi

Opmetrix Service Desk

Wing Yip

Setting up, Maintaining and Reporting on Call Cycles

Opmetrix HQ - Call Cycles

How to create a call cycle in the Opmetrix CMS

Call Cycles - Creating a Call Cycle

How to quickly reassign Call Cycle rules from one user to another

Call Cycles - Reassign Appointments

Bulk importing and exporting call cycles using Excel

Journey Plans -  Importing/Exporting via Excel

Hiding incomplete kitsets to field users

Administration

Fast and easy administration for call cycle changes

Call Cycle - Bulk View

Useful Filters for Administrators to Maintain Call Cycle Rules

Call Cyle - Filter Types & Statuses

Make permanent and temporary changes to multiple call cycle rows

Call Cycle - Bulk & Temporary Cover Changes

Steps to update your Call Cycle Vendor Rules End Dates in Bulk

Bulk Update End Date Call Cycle Rules

Call Cycles Bulk Editing & Temporary cover rules

Working with multiple Brands for Brokers and Sales & Marketing Agencies

Multi Vendor Visits - Overview and Introduction

Working with multiple Brands (Vendors) within a store visit

Multi Vendor Visits - Mobile App Walkthrough

Multi Vendor - Adding Vendors (Brands)

How to separate Vendors (Brands) Within Call Cycle Rules

Multi Vendor - Adding Call Cycles

Maintaining a set number of week for Call Cycle rotation

Multi Vendor- Weekly Cycle Frequencies

Multi Vendor Support

Contact Form

Email Service Desk

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.