Opmetrix HQ - Overview & Introduction

Overview of how to measure and report performance in Opmetrix HQ

Oliver Huggins avatar Opmetrix Service Desk avatar Natasha Sahi avatar +1
16 articles in this collection
Written by Oliver Huggins, Opmetrix Service Desk, Natasha Sahi and 1 other
Getting Started with Opmetrix HQ Reporting

Opmetrix HQ7 Introduction Video

Introduction to new layout and features including Live Agent
Oliver Huggins avatar
Written by Oliver Huggins
Updated over a week ago

The Home Dashboard

The home screen dashboard shows you quick insights into current team performance and activity
Oliver Huggins avatar
Written by Oliver Huggins
Updated over a week ago

The Outlet Dashboard

A 360 degree view of how a customer is performing and how the field team is servicing them
Oliver Huggins avatar
Written by Oliver Huggins
Updated over a week ago

Video Tutorial - The Outlet Dashboard

A 360 degree view on customer performance
Oliver Huggins avatar
Written by Oliver Huggins
Updated over a week ago

Navigating Menus and Screen Layout

All about using Opmetrix HQ 7.0 menus, screen layout and navigation.
D
Written by Don Rae
Updated over a week ago

Using & Navigating Reports

How to use and navigate your way around using Opmetrix HQ V7.0 reports
D
Written by Don Rae
Updated over a week ago

Smart Search

Quickly apply filters, search for customers, products or set time periods for reporting using Opmetrix Smart Search
Oliver Huggins avatar
Written by Oliver Huggins
Updated over a week ago

Filtering Reports Manually

Apply report filters by time, categories and other report parameters to customise the data reported
Oliver Huggins avatar
Written by Oliver Huggins
Updated over a week ago

Supported Browsers

Lists the compatible browsers officially supported by Opmetrix. Some others may work but are unsupported.
Opmetrix Service Desk avatar
Written by Opmetrix Service Desk
Updated over a week ago

Opmetrix HQ7 Help

Accessing other help including Live Chat with our Support Team
Natasha Sahi avatar
Written by Natasha Sahi
Updated over a week ago