Welcome to Opmetrix HQ 

Opmetrix HQ is the new look and feel for all of your dashboards, reporting and administration features within the Opmetrix platform.  

It's a major leap forward from the old Opmetrix CMS with an updated user experience that delivers better analytics, faster reports and new enhanced visual reporting. Opmetrix HQ  has many new features including the much anticipated 'Live Agent'

Live Agent maps display the routes travelled and activities completed by the team giving greater insight to productivity, call cycle planning and team performance.

Where is the best place to start with HQ Version 7.0

We recommend reviewing this collection of articles to quickly bring you up to speed

Opmetrix HQ Overview, Changes and Features

  • Basic Training - Navigating the new Menus and Layout
  • Reporting Training -  Reviewing Report layouts and feature
  • Video -   Watch the 3 minute introduction to HQ Ver 7.0
  • Accessing the on-screen walk through training guides
  • Accessing other help including Live Chat with our Support Team
  • Opmetrix HQ 7.0 Official Version 7.0 Release Details

New Live Agent Features

  • Live Agent Introduction 
  • Live Agent understanding Maps, Icons and Route Management
  • Live Agent - Product Coverage Reporting
  • Live Agent - Call Coverage Reporting

New Reports

  • Activity Feed Reporting
  • Sales By Staff Reporting

Update to the Mobile Field Application

  • Opmetrix Tablet Version 7.0 - Changes and updates
  • Opmetrix Smartphone Version 7.0 - Changes and updates

Important Note:

It is important to understand that whilst everything looks quite different in HQ, assure all existing functionality and reports previously available in the Opmetrix CMS are still available. The naming and location of reports may have changed but functionality has been preserved. 

Did this answer your question?