Force Tasks Compulsory Mode
There are 2 modes for compulsory tasks.
By default, a soft compulsory task mode is in place which gives the rep a warning about incomplete tasks, but they can still exit the outlet if they wish.
We have now launched HQ setting Force Tasks Compulsory which forces the rep to complete all compulsory tasks before exiting the outlet.
For more information about task management, see http://help.opmetrix.com/en/articles/9451476-task-management#h_c9c6ecc754