Call coverage reporting helps to identify all customers who are being actively serviced by your field team. Generally, customers are allocated to a particular field user and this report displays the percentage (%) of the customer's stores which have had store visits during the given period that you specify.

By Device, the report lists the field users and displays the outlets visited and not visited along with an outlet coverage (the % of outlets visited of all the field user's customers).

Call Coverage by supervisor displays the same information summarised into Supervisor groups. Devices can be allocated to a supervisor in device maintenance.

Reports can be filtered by Visit Type.