Follow this 3 step process before switching on your new device or completing any store visits.
Complete a Sync on your old device to update any pending items (Transactions/Contacts/Surveys/Calling Cards/Audits).
Log out of Opmetrix on your old device.
Login to Opmetrix on your new device and Sync to make sure it updates and has all the correct current data.
If you need any further assistance logging in or installing Opmetrix onto your new device, please contact our Service Desk.